Freight Dispatch & Billing Clerk

Estes Express Lines; Cheyenne (WY); In loco; USD 57.881.000 - 63.612.000; Tempo pieno

Descrizione del lavoro

Estes Express Lines is seeking a detail-oriented billing clerk in Cheyenne, WY to handle high-volume calls, driver check-ins, data entry for delivery manifests, and document imaging. The role requires proficiency in MS Word and Excel, excellent communication, and the ability to work independently or in a team while meeting tight deadlines.

Strong organizational skills and reliability are essential. Responsibilities include processing bills of lading, coordinating delivery times with customers,

Competenze

• Experience in billing, collections, tracing & OS&D preferred.
• Computer skills, proficient in MS Word and Excel.
• Strong customer service and clerical skills.
• Excellent verbal and written communication and listening skills.

Mansioni

• Answer telephones with a heavy call volume and direct calls with accuracy.
• Check in drivers.
• Enter delivery manifest data into the computer system.
• Conduct imaging and scanning of bills of lading and other documents.
• Identify freight bills requiring special delivery instructions.
• Distribute bills of Lading.
• Enter data into the dispatch system.
• Work with driver handhelds.
• Contact customers and coordinate delivery times and schedule appointments for freight delivery.
• Regular attendance is required.

Conoscenze

Billing

MS Word & Excel

Customer service

Clerical skills

Verbal & written communication

Problem solving

Teamwork

Formazione

High School Diploma or GED

Descrizione del lavoro

Estes Express Lines is seeking a detail-oriented billing clerk in Cheyenne, WY to handle high-volume calls, driver check-ins, data entry for delivery manifests, and document imaging. The role requires proficiency in MS Word and Excel, excellent communication, and the ability to work independently or in a team while meeting tight deadlines.

Strong organizational skills and reliability are essential. Responsibilities include processing bills of lading, coordinating delivery times with customers,