Freight Auditor - Elevate Invoicing & Carrier Collaboration

Shamrock Trading Corporation; Overland Park (KS); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Training and Development

Medical coverage

401(k) contributions & stock ownership

PTO & volunteering opportunities

Job summary

Shamrock Trading Corporation in Overland Park, KS, seeks a Freight Auditor to work with customers, carriers and brokers to answer questions, resolve issues and ensure accurate freight invoicing.

This role emphasizes attention to detail, teamwork, and using multiple software platforms to audit invoices, process billing and drive efficiencies across the organization.

The ideal candidate will be detail-oriented, collaborative, and capable of learning operations across the Shamrock family of brands.

Qualifications

• Bachelor’s degree preferred (or 2+ years of administration or billing experience).
• Ability to multitask and thrive in a fast-paced environment.
• Strong verbal, written and interpersonal communication skills.
• Excellent customer service and problem-solving abilities.
• Strong prioritization and time management skills.
• Proficient in Microsoft Office suite.

Responsibilities

• Audit freight invoices and perform payments for freight brokerage accounts.
• Use multiple software platforms to audit processes and provide client solutions.
• Utilize company software and technology to improve internal efficiencies.
• Coordinate with carriers to obtain necessary paperwork in a timely fashion.
• Field inbound inquiries and provide status updates.
• Learn company operations across brands and departments.

Skills

Multitasking

Verbal communication

Written communication

Interpersonal skills

Customer service

Problem-solving

Time management

Microsoft Office

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

About the Role

Ryan Transportation and Shamrock Trading Corporation are looking for a Freight Auditor. This position is responsible for working directly with customers, carriers and brokers to answer questions, address issues and solve problems. The Freight Auditor will focus on using company resourcesto audit freight invoices,execute billing and drive internal efficiencies. An ideal candidate will be detail-oriented, critically minded, and thrive in a team environment.

What You'll Do

• Perform freight audit and payment onfreight brokeragebusinessaccounts
• Use multiple software platforms to complete the auditing process and provide client solutions
• Findways touse company software and technology toprovide client solutions anddevelopinternalefficiencies
• Communicatewith carriers toget necessarypaperwork in a timelyfashion
• Answer inbound phone calls and provide status updates to inquiries
• Learn companyoperationsfor the brand and various internaldepartments
• Other duties asassigned

What You'll Bring

• Bachelor’s degree preferred, or 2+ years of experience in administration or billing
• Proven ability to multitask and thrive in a fast-pacedenvironment
• Effective verbal, written and interpersonal communicationskills
• Excellent customer service and problem-solving skills
• Prioritization and time management skills
• Proficientin Microsoft Office suite of products