Freight Account Manager: Growth & Partnerships

Allen Lund Company, Inc.; Orlando (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Benefits & wellness

401k with match

Employee ownership option

Job summary

Allen Lund Company, Inc. is seeking a dedicated Account Manager in Orlando to grow profitable volume with existing and new customers.

You will build strong relationships across shippers and carriers, coordinating bids and providing tailored freight solutions across all modes in a fast-paced, team-oriented environment. You’ll need excellent communication, negotiation, and problem-solving skills to coach account reps, ensure top-notch service, and contribute to the company’s growth and reputation.

Qualifications

• Experience in freight brokerage or customer service is a plus.
• Strong communication and negotiation skills required.
• Able to manage multiple tasks and stay organized.
• Proactive and customer-focused with problem-solving mindset.

Responsibilities

• Account Growth Dynamo: develop and increase profitable volume with existing and newly acquired customers.
• Customer Service Champion: provide exceptional service and conduct regular business reviews with accounts.
• Logistics & Loading Wizard: determine loading patterns and times for dry and refrigerated loads.
• System Savvy Operator: update load information, build loads, and schedule pickups/deliveries.
• Financial & Administrative Guru: manage bills of lading, invoicing, and settlements with carriers.
• Accounts Receivable Ace: handle invoicing, run receivables reports, and assist with collections.
• After-Hours Hero: be available after hours to assist callers and resolve issues.

Skills

Self-motivated

Team player

Freight brokerage

Customer service

Communication skills

Negotiation

Problem-solving

Time management

Organized

Detail-oriented

Conflict resolution

Job description

Allen Lund Company, Inc. is seeking a dedicated Account Manager in Orlando to grow profitable volume with existing and new customers.

You will build strong relationships across shippers and carriers, coordinating bids and providing tailored freight solutions across all modes in a fast-paced, team-oriented environment. You’ll need excellent communication, negotiation, and problem-solving skills to coach account reps, ensure top-notch service, and contribute to the company’s growth and reputation.