Account Growth Specialist – Freight & Logistics (Ownership)

Allen-Lund-Company; Ogden (UT); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

401k with generous match

Wellness benefits

Job summary

Allen Lund Company seeks an Account Manager to grow profitable volume with existing and new customers, building strong relationships and delivering tailored logistics solutions. You will deliver excellent service, maintain the company’s trusted image, and conduct regular business reviews with accounts.

Expect exposure to both dry and refrigerated loads, load optimization, and end-to-end shipment coordination.

Qualifications

• Freight brokerage or customer service experience is a plus.
• Excellent communication skills and strong customer focus.
• Ability to process information quickly and make smart decisions.
• Masterful negotiation and problem-solving abilities.
• Excellent time-management and multitasking capabilities.
• Highly organized and detail-oriented, even under pressure.

Responsibilities

• Develop and increase profitable volume with existing and new customers; build relationships and provide tailored solutions.
• Provide exceptional customer service and maintain the company's image; conduct regular business reviews.
• Understand shipping requirements for dry and refrigerated loads; optimize loading patterns and delivery times.
• Update load information in the system; manage profiles, checks, and scheduling; communicate critical information.
• Process carrier and third-party invoices; resolve A/P issues with carriers and factoring firms.
• Handle accounts receivable; run receivables reports and initiate collections as directed.
• Be available for after-hours support and escalate issues to management when needed.

Skills

Freight brokerage

Customer service

Communication

Negotiation

Time management

Organization

Conflict resolution

Problem solving

Team player

Job description

Allen Lund Company seeks an Account Manager to grow profitable volume with existing and new customers, building strong relationships and delivering tailored logistics solutions. You will deliver excellent service, maintain the company’s trusted image, and conduct regular business reviews with accounts.

Expect exposure to both dry and refrigerated loads, load optimization, and end-to-end shipment coordination.