Account Manager - Freight Growth & Customer Solutions

Allen Lund Company; Ogden (UT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

401k match

Wellness benefits

Employee ownership option

Internal transfer opportunities

Job summary

Allen Lund Company is seeking a dynamic Account Manager to develop and increase profitable volume with existing and newly acquired customers. You will foster strong relationships, provide tailored solutions, and support the General Manager with coaching and guidance to Account Representatives.

This role emphasizes relationship building, effective communication, and strategic sales activities in a fast-paced environment.

Qualifications

• Experience in freight brokerage and customer service is a plus.
• Excellent and effective communication skills.
• Strong customer service orientation and work ethic.
• Ability to quickly process information and make smart decisions.
• Masterful negotiation and problem-solving skills.
• Excellent time-management and multitasking abilities.
• Highly organized and detail-oriented.
• Stays cool under pressure in fast-paced environments.

Responsibilities

• Develop and increase profitable volume with existing and newly acquired customers.
• Provide exceptional internal and external customer service and support reliability.
• Know product compatibility and shipping requirements for dry and refrigerated loads.

Skills

Freight brokerage experience

Customer service excellence

Communication skills

Negotiation skills

Time management

Attention to detail

Job description

Allen Lund Company is seeking a dynamic Account Manager to develop and increase profitable volume with existing and newly acquired customers. You will foster strong relationships, provide tailored solutions, and support the General Manager with coaching and guidance to Account Representatives.

This role emphasizes relationship building, effective communication, and strategic sales activities in a fast-paced environment.