Fraud Project Operations Lead - Remote

LMI Consulting, LLC; United States; Remote; USD 125,000 - 145,000; Full time

Job summary

LMI is seeking a Fraud Project Operations Specialist to join our USPS team. You will oversee cross-functional communications, support IT and business requirements, manage stakeholder engagement, and deliver strategic operational solutions.

This role emphasizes agile practices, data visualization, and governance across product prep and payment initiatives, aligning with federal contracting standards and helping drive mission-critical results.

Qualifications

• Bachelors degree with 8-10 years of experience in technical project management, project scheduling, business process improvement, business consulting, or continuous improvement.
• Consultancy experience with large, complex projects.
• Must demonstrate soft skills such as relationship building, influencing others, emotional intelligence, and exemplary communication (written and verbal).
• Strong analytical and problem-solving skills.
• Advanced skills with Microsoft Power Apps, Power BI, Word, Excel, Outlook, PowerPoint, Project, and Visio.

Responsibilities

• Liaising between Product Prep and Payment teams and IT to support clear, timely communication and resolution of outstanding action items.
• Supporting communication and coordination between Business and Customers, including industry outreach and stakeholder updates.
• Developing impactful visualizations and presentations to communicate key insights to technical and non-technical stakeholders.
• Aggregating data and distilling it into concise reporting materials that support decision-making efforts for FAM Projects.
• Leveraging Agile best practices to manage requirements identification, development, and review in collaboration with business and IT stakeholders.
• Analyzing current business processes related to Product Prep and Payment to identify opportunities for process improvements and automation.

Job description

LMI is seeking a Fraud Project Operations Specialist to join our USPS team. You will oversee cross-functional communications, support IT and business requirements, manage stakeholder engagement, and deliver strategic operational solutions.

This role emphasizes agile practices, data visualization, and governance across product prep and payment initiatives, aligning with federal contracting standards and helping drive mission-critical results.