Fraud Prevention Manager — Global Payments Ops

AXS; Los Angeles (CA); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Paid holidays

Paid time off

Life insurance

Parental leave

401k match

HSA/FSA options

Wellness program

Job summary

AXS, a leading live entertainment company based in Downtown Los Angeles, is seeking a Manager, Fraud Prevention to oversee fraud operations, interpret applicable laws, and ensure compliance across financial processes.

You will define the compliance strategy, develop policies, manage daily fraud-team operations, and collaborate with Global Fraud, Chargebacks and Payments teams to drive results, performance, and ongoing staff development.

Qualifications

• 7+ years of experience Fraud Prevention.
• Strong understanding of Payment operations and anti-Fraud and chargeback systems.
• Familiarity with SQL or scripting languages.
• Strong Excel skills.
• Adept at collaboration and teamwork.
• Familiarity with Project Management.

Responsibilities

• Oversee fraud team daily operations – Identifies priorities, oversees agent scheduling and KPI monitoring.
• Oversee development of policies and procedures to reduce fraudulent activities and recover any incurred losses.
• Own responsibility for Team development roadmap including; identifying strategic priorities, advocating for resources, staffing and tool/system analysis and procurement.
• Collaborate with other departments as a SME for Global Fraud, Chargebacks and Payments ops.
• Provide input to decisions that affect the functional area; gives input into the budget.
• Manage team performance through timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation, and team development.

Skills

Fraud prevention

Payment operations

Anti-fraud systems

SQL

Excel

Collaboration

Project management

Job description

AXS, a leading live entertainment company based in Downtown Los Angeles, is seeking a Manager, Fraud Prevention to oversee fraud operations, interpret applicable laws, and ensure compliance across financial processes.

You will define the compliance strategy, develop policies, manage daily fraud-team operations, and collaborate with Global Fraud, Chargebacks and Payments teams to drive results, performance, and ongoing staff development.