Fraud Prevention Manager — Global Payments Lead

AEG Worldwide; Los Angeles (CA); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401k Plan with 3% match

Paid holidays, vacation and sick time

Bonus plan eligibility

Job summary

AEG Worldwide is seeking a Manager, Fraud Prevention to lead the fraud prevention function across global payments and chargebacks. You will define policies, monitor KPIs, and guide a team of specialists.

You will collaborate with finance and operations, apply laws and regulations to financial processes, and contribute to budget decisions. A strong background in payments, anti-fraud systems, and SQL is required.

Qualifications

• 7+ years of experience Fraud Prevention.
• Strong understanding of Payment operations and anti-Fraud and chargeback systems.
• Familiarity with SQL or scripting Languages.
• Strong Excel.
• Adept at collaboration and teamwork.
• Familiarity with Project Management.

Responsibilities

• Manage fraud team daily operations – Identifies priorities, oversees agent scheduling and KPI monitoring.
• Oversee development of policies and procedures to reduce fraudulent activities and recover any incurred losses.
• Own responsibility for Team development roadmap including; identifying strategic priorities, advocating for resources, staffing and tool/system analysis and procurement.
• Collaborate with other departments as a SME for Global Fraud, Chargebacks and Payments ops.
• Provide input to decisions that affect the functional area; gives input into the budget.
• Manage team performance through timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation, and team development.

Skills

Fraud Prevention

Payment operations

Anti-Fraud systems

Chargebacks

Excel

Collaboration

Project Management

Tools

SQL

Job description

AEG Worldwide is seeking a Manager, Fraud Prevention to lead the fraud prevention function across global payments and chargebacks. You will define policies, monitor KPIs, and guide a team of specialists.

You will collaborate with finance and operations, apply laws and regulations to financial processes, and contribute to budget decisions. A strong background in payments, anti-fraud systems, and SQL is required.