Fraud Investigator II - Detect Fraud, Prevent Loss (Remote)

Grow Financial Federal Credit Union; Helena (MT); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

15 days vacation

Up to $5,250 annually for full-time

Medical, dental, vision and mental健康

Dedicated in-house training team

Job summary

Grow Financial Federal Credit Union in Montana is seeking a Fraud Investigator II to independently manage a broad range of fraud case types and contribute to fraud prevention initiatives.

This role bridges operational execution with emerging fraud trends, emphasizes daily review of predictive reports, and involves collaboration with technical partners. Travel to branches is required as needed; a primary work-from-home arrangement is supported.

Qualifications

• 12 months experience as a Fraud Investigator I at Grow Financial FCU or 3 years of related financial fraud/loss prevention experience.
• Strong written and verbal communication, presentation skills, active listening and telephone etiquette.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and standard office equipment in remote or in-office settings.
• Must be able to read, write, speak and type English.

Responsibilities

• Independently manage a broad range of fraud case types and contribute to fraud prevention initiatives.
• Daily review of predictive reports and take appropriate actions on accounts.
• Collaborate with technical partners to understand system outputs and fraud patterns.
• Provide training/education on fraud-related topics to members and employees.

Skills

Communication skills

MS Office

English proficiency

Remote work capability

Education

High school diploma or equivalent

Job description

Grow Financial Federal Credit Union in Montana is seeking a Fraud Investigator II to independently manage a broad range of fraud case types and contribute to fraud prevention initiatives.

This role bridges operational execution with emerging fraud trends, emphasizes daily review of predictive reports, and involves collaboration with technical partners. Travel to branches is required as needed; a primary work-from-home arrangement is supported.