Franchise Performance Manager - Seattle Territory

Subway; Seattle (WA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Insurance Plans (Medical/Dental/Vision

401k

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Many More

Job summary

Subway in Seattle, WA is seeking a Manager, Franchise Performance to lead a portfolio of Subway restaurants in the region. You will partner with franchisees to identify opportunities to boost sales, profitability, and brand standards through data-driven coaching and hands-on field support.

The role requires strong communication, field leadership, and the ability to travel heavily (80-90%), with four days in the field and one administrative day at home.

Qualifications

• Willingness to travel 80-90% within the territory.
• Undergraduate degree in Business, Hospitality, Restaurant Management, or related field, or equivalent.
• 5+ years in multi-unit quick-service restaurant, fast casual, foodservice, hospitality, or related operational leadership.
• Strong business acumen with P&L, sales trends, cost drivers, margin improvement.
• Proven ability to lead and influence operators, franchisees, or field teams.
• Proficiency with Microsoft Office, especially Excel, and franchise management systems.

Responsibilities

• Manage an assigned territory of franchise restaurants and serve as a trusted business partner to franchisees.
• Review sales, financial, operational, and performance data to identify improvement opportunities.
• Partner with franchisees to create action plans that improve sales, profitability, guest experience, operations, and brand execution.
• Conduct regular restaurant visits to assess operations, food safety, standards, and overall performance.
• Coach franchisees on company programs, technology tools, marketing initiatives, and operational improvements.
• Support new restaurant openings, remodels, ownership transitions, and other market development activities.
• Collaborate with internal teams to support franchisee success and market performance.

Skills

Travel readiness

Leadership

Data analysis

Communication

Excel

Education

Undergraduate degree in Business/ Hospitality/ Restaurant Management

Tools

Excel

Franchise management systems

Job description

Subway in Seattle, WA is seeking a Manager, Franchise Performance to lead a portfolio of Subway restaurants in the region. You will partner with franchisees to identify opportunities to boost sales, profitability, and brand standards through data-driven coaching and hands-on field support.

The role requires strong communication, field leadership, and the ability to travel heavily (80-90%), with four days in the field and one administrative day at home.