Franchise Performance Leader - Field Growth & Impact

Franchise World Headquarters, LLC; Akron (OH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Insurance Plans

401k

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Job summary

Subway is seeking a Manager, Franchise Performance to support a portfolio of restaurants in Akron, OH. This field-based role partners with franchisees to improve sales, profitability, and brand execution while ensuring standards and operational excellence.

The ideal candidate has 5+ years in multi-unit quick-service or related operations, travels 80–90% within territory, and can coach owners using data-driven insights. A business degree and strong Excel skills are preferred.

Qualifications

• Willingness to travel approximately 80-90% within the territory, including evenings or weekends as needed.
• Bachelor's degree or equivalent practical experience in Business, Hospitality, Restaurant Management, or related field.
• 5+ years in multi-unit quick-service, fast-casual, or related field operations leadership.

Responsibilities

• Manage an assigned territory of franchise restaurants and serve as a trusted business partner to franchisees.
• Review sales, financial, and operational data to identify improvement opportunities.
• Create and monitor action plans to improve sales, profitability, guest experience, and brand execution.
• Conduct regular restaurant visits to assess operations, food safety, standards, and performance.
• Coach franchisees on programs, technology tools, marketing initiatives, and operational improvements.
• Support new restaurant openings, remodels, ownership transitions, and market development activities.
• Collaborate with internal teams to support franchisee success and market performance.

Skills

Travel readiness

Data-driven decision making

Leadership & coaching

Excel proficiency

Field operations experience

Education

High school diploma

Undergraduate degree in Business/ Hospitality/ Restaurant Management

Tools

Excel

Job description

Subway is seeking a Manager, Franchise Performance to support a portfolio of restaurants in Akron, OH. This field-based role partners with franchisees to improve sales, profitability, and brand execution while ensuring standards and operational excellence.

The ideal candidate has 5+ years in multi-unit quick-service or related operations, travels 80–90% within territory, and can coach owners using data-driven insights. A business degree and strong Excel skills are preferred.