Franchise Growth & Operations Partner

Hana Group; Dallas (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Hana Brands is seeking a Franchise Business Partner in the Dallas area to work directly with franchisees to drive sales growth, build strong retailer relationships, and ensure adherence to quality, safety, and Hana program standards. You will guide operational execution, assist with openings, and ensure exceptional in-store presentation.

The role requires 5–7 years in food/franchise ops, travel up to 75%, and strong analytical and relationship-building skills.

Qualifications

• 5-7 years of food/franchise operations experience; bachelor’s degree is a plus.
• Knowledge of food quality control, safety regulations, and production processes.
• Valid driver’s license and ability to travel; up to 75% domestic travel.
• Proficient in MS Office and franchise business technology.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Able to lead in company standards and best practices.

Responsibilities

• Drive LFL/Comp sales growth with franchisees through assortments and daily targets to maximize foot traffic.
• Ensure franchisees purchase raw materials from Hana Brands per production manuals.
• Franchisees engage with customers at the sushi display and drive positive feedback via Medallia.
• Support grand openings, site assessments, local permits, and competition analysis.
• Foster retailer relationships and address concerns promptly.
• Ensure execution of Food Safety Plan and GPM programs.
• Support daily/weekly/monthly Food Safety checks (SSOP, Pre/Post operation).
• Educate franchisees on quality procedures, sensory evaluation, and recipe adherence.
• Support recruitment by engaging franchisees with other retailers.
• Maintain fully stocked cases and displays by 9:00 AM and replenish by 5:00 PM; complete Yoobic missions daily.

Skills

Attention to detail

Business/Customer Focus

Relationship Building

Financial Acumen

Data / Analytics

Planning and Priority Setting

Communication

Quality Control

Interpersonal Skills

Education

Bachelor’s degree (plus)

Tools

MS Office

Franchise tech tools

Job description

Hana Brands is seeking a Franchise Business Partner in the Dallas area to work directly with franchisees to drive sales growth, build strong retailer relationships, and ensure adherence to quality, safety, and Hana program standards. You will guide operational execution, assist with openings, and ensure exceptional in-store presentation.

The role requires 5–7 years in food/franchise ops, travel up to 75%, and strong analytical and relationship-building skills.