Franchise Growth & Operations Partner

Hana Brands; Rogers (AR); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Hana Brands in the United States seeks a Franchise Business Partner to work directly with franchisees to deliver consistent positive sales growth and strong customer and retailer relationships. You will ensure adherence to product quality, food safety programs, and Hana Brands standards while supporting grand openings, site assessments, and local permits.

This role requires travel up to 75% domestically, a strong background in food operations, and the ability to train franchisees on QA

Qualifications

• 5-7 years of food-related experience or franchise operations management is expected.
• Understanding of food quality control principles and food safety regulations.
• Willingness to travel up to 75% domestically across assigned areas.
• Ability to lead franchisees in implementing company standards and best practices.

Responsibilities

• Drive same-store sales growth with franchisees through assortments and planning for events.
• Ensure franchisees comply with purchasing of raw materials per Hana Brands specs.
• Engage customers at sushi displays and capture feedback from retailers and consumers.
• Support grand openings, site assessments, permits, and competitive analysis.
• Foster retailer relationships and address concerns promptly as they arise.
• Ensure execution of Hana Brands Food Safety Plan and GPM programs.
• Conduct daily/weekly/monthly food safety checks and SSOPs.
• Educate franchisees on quality procedures, sensory evaluation, and recipes.
• Support franchisee recruitment by engaging with other retailers.
• Maintain fully stocked cases and displays to meet daily targets.

Skills

Attention to detail

Business focus

Relationship building

Financial acumen

Data analytics

Planning & prioritization

Communication

Quality control

Interpersonal skills

Education

Bachelor’s degree preferred

Tools

MS Office Suite

Franchise management software

Job description

Hana Brands in the United States seeks a Franchise Business Partner to work directly with franchisees to deliver consistent positive sales growth and strong customer and retailer relationships. You will ensure adherence to product quality, food safety programs, and Hana Brands standards while supporting grand openings, site assessments, and local permits.

This role requires travel up to 75% domestically, a strong background in food operations, and the ability to train franchisees on QA