Franchise Growth & Operations Leader

Hana Brands; Dallas (TX); On-site; USD 100,000 - 140,000; Full time

Job summary

Hana Brands is seeking a Franchise Business Partner in Dallas to work with franchisees to deliver consistent sales growth, uphold product quality, food safety, and Hana Brands program compliance. You will lead retailer engagement, support grand openings, site assessments, and franchisee recruitment while maintaining strong partnerships and ensuring operational standards are met.

The ideal candidate has 5–7 years in food/franchise operations, travels up to 75%, and is proficient in MS Office in a

Qualifications

• 5-7 years of food-related experience and/or franchise operations management; bachelor’s degree is a plus
• Understanding of food quality control principles, food safety regulations, and production processes
• Valid driver’s license; ability to travel up to 75% domestically
• Strong tech skills; proficient in MS Office Suite and franchise tech
• Proven ability to work independently, manage multiple priorities, and adapt in a fast-paced environment
• Ability to lead in company standards and best practices

Responsibilities

• Drive LFL/Comp sales growth with franchisees through assortments, production targets and planning for events
• Ensure franchisees comply with raw materials purchasing guidelines and Hana Brands specs
• Engage customers near sushi displays and drive positive feedback via Medallia
• Support grand openings, site assessments, local permits and openings
• Foster retailer relationships and address concerns promptly
• Assure execution of the Food Safety Plan and GPM programs
• Support daily/weekly/monthly food safety checks and SSOP adherence
• Educate franchisees on quality procedures, sensory evaluation, and recipes
• Assist in franchisee recruitment by engaging with other retailers
• Ensure operational standards with excellence (stocking, displays, meals)
• Complete Yoobic missions daily

Skills

Attention to detail

Business/Customer Focus

Relationship Building

Financial Acumen

Data/Analytics

Planning & Priority Setting

Communication

Quality Control

Interpersonal Skills

Education

Bachelor’s degree (nice to have)

Tools

MS Office

Franchise software/tech

Job description

Hana Brands is seeking a Franchise Business Partner in Dallas to work with franchisees to deliver consistent sales growth, uphold product quality, food safety, and Hana Brands program compliance. You will lead retailer engagement, support grand openings, site assessments, and franchisee recruitment while maintaining strong partnerships and ensuring operational standards are met.

The ideal candidate has 5–7 years in food/franchise operations, travels up to 75%, and is proficient in MS Office in a