Franchise Growth & Field Ops Partner | Food Safety

Hana Group; Rogers (AR); On-site; USD 70,000 - 100,000; Full time

Job summary

Hana Brands is seeking a Franchise Business Partner to work directly with franchisees to drive consistent sales growth, strengthen customer and retailer relationships, and ensure adherence to food safety and Hana Brands program standards. The role requires travel up to 75% and a focus on quality, planning, and cross-functional collaboration.

Ideal candidates have 5–7 years in food/franchise operations, strong MS Office skills, and a Bachelor’s degree is a plus.

Qualifications

• 5–7 years in food-related ops or franchise management.
• Bachelor’s degree is a plus.
• Valid driver’s license; travel up to 75% domestic.
• Strong MS Office and tech skills; adaptable to new technologies.

Responsibilities

• Drive same-store sales growth with franchisees through assortments and production targets.
• Ensure franchisees comply with material purchases and Hana Brands production specs.
• Engage customers at sushi displays and collect feedback via Medallia.
• Support grand openings, site assessments, permits, and competitive analysis.
• Maintain retailer relations and address concerns promptly.
• Ensure adherence to Food Safety Plan and GPM programs.
• Monitor SSOP and daily/weekly/monthly food safety checks.

Skills

Attention to detail

Business/Customer Focus

Relationship Building

Financial Acumen/Data Analytics

Planning & Priority Setting

Communication

Quality Control

Interpersonal Skills

Education

Bachelor’s degree (preferred)

Tools

MS Office Suite

Job description

Hana Brands is seeking a Franchise Business Partner to work directly with franchisees to drive consistent sales growth, strengthen customer and retailer relationships, and ensure adherence to food safety and Hana Brands program standards. The role requires travel up to 75% and a focus on quality, planning, and cross-functional collaboration.

Ideal candidates have 5–7 years in food/franchise operations, strong MS Office skills, and a Bachelor’s degree is a plus.