Franchise Growth & Operations Consultant – Louisville

International Dairy Queen, Inc.; Louisville (KY); On-site; USD 95,000 - 117,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401K match

Paid time off

Volunteer time off

Job summary

International Dairy Queen, Inc. is seeking a Franchise Business Consultant (field-based in Louisville, KY) to guide franchisees and the Operations team toward achieving company goals. The role involves coaching on operations, sales growth, and customer experience, with travel to franchise locations and occasional events.

A ServSafe certification and willingness to travel are required. The position is full-time, with a hybrid HQ schedule typical for the Bloomington, MN base and a focus on the

Qualifications

• Strong communication skills and ServSafe certification are required.
• Ability to travel overnight for franchisee and staff meetings.
• Valid driver’s license and ability to drive long distances on a regular basis.

Responsibilities

• Provide guidance and coaching to franchisees and Operations team to improve sales and operating standards.
• Develop and implement district-level business plans including marketing, operations, training, and supply chain.
• Offer advisory support to franchisees for financial health, development, reinvestment, and renewal strategies.
• Assist other departments as needed and support new store openings.

Skills

Communication skills

ServSafe certification

Travel readiness

Driver’s license

Job description

International Dairy Queen, Inc. is seeking a Franchise Business Consultant (field-based in Louisville, KY) to guide franchisees and the Operations team toward achieving company goals. The role involves coaching on operations, sales growth, and customer experience, with travel to franchise locations and occasional events.

A ServSafe certification and willingness to travel are required. The position is full-time, with a hybrid HQ schedule typical for the Bloomington, MN base and a focus on the