Franchise Growth & Operations Consultant

Dairy Queen; Louisville (KY); Hybrid; USD 97,000 - 119,000; Full time

Benefits offered by this job

Medical benefits

401K match

Paid time off

Job summary

International Dairy Queen, Inc. (IDQ) is seeking a seasoned leader to guide franchisees and the Operations team toward short- and long-term goals. You will apply expertise in restaurant operations and staff resources to advise on sales, profits, standards and systems while ensuring customer satisfaction.

The role emphasizes collaboration with DMA chair people and cross-functional teams, with hybrid work from Bloomington, MN, and travel to franchise sites as needed.

Qualifications

• Bachelor’s degree in business, restaurant management or related field or equivalent experience.
• 4+ years restaurant management (multi-unit/high volume) and/or franchise operations management.
• Clean driving record.
• Familiarity with the Restaurant Industry (QSR preferred).
• Strong knowledge of restaurant operations and related functions.

Responsibilities

• Develop and implement district business plans with franchise owners.
• Provide guidance to improve sales, profits, standards, and systems.
• Advise on marketing performance and partnerships with departments, vendors, and franchisees.
• Support other departments and assist with new store openings as needed.

Skills

Restaurant management

Franchise operations

Leadership

Communication

Customer service

Multi-tasking

Education

Bachelor’s degree or equivalent

Job description

International Dairy Queen, Inc. (IDQ) is seeking a seasoned leader to guide franchisees and the Operations team toward short- and long-term goals. You will apply expertise in restaurant operations and staff resources to advise on sales, profits, standards and systems while ensuring customer satisfaction.

The role emphasizes collaboration with DMA chair people and cross-functional teams, with hybrid work from Bloomington, MN, and travel to franchise sites as needed.