Franchise Growth Consultant

empowerbrands; Marietta (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Empower Brands seeks a motivated Business Consultant to work with franchise owners, helping them grow profitability and operational efficiency. You will manage assigned accounts, coach owners, and deliver tailored solutions to drive sustainable business improvement.

Responsibilities include site visits, upselling services, mentoring JAN-PRO Certified Owners, and leveraging technology to enhance productivity. A customer-focused mindset and strong communication are essential.

Qualifications

• Bachelor's degree in business or related field preferred.
• At least 1 year of experience in business consulting, customer service, or related role preferred.
• Exceptional communication and interpersonal skills.
• A passion for helping people and driving positive change.
• Strong business acumen and ability to apply concepts to different industries.
• Comfortable with technology and willingness to stay current on productivity tools; knowledge of MacBook and iPhone systems preferred.
• Competitive spirit and a drive to excel.
• Proficient in Microsoft Office, particularly Excel, and experience using a CRM software is preferred.

Responsibilities

• Engage with assigned franchisees to understand their unique challenges and goals.
• Ensure franchisees are adhering to company standards and policies, providing guidance and coaching when necessary.
• Conduct regular site visits to franchise locations to assess operations and provide feedback.
• Supports upsells and cross-sell opportunities within assigned accounts, including the sale of special services (deep cleans, floor work, add-ons).
• Provide customized solutions and guidance to help entrepreneurs achieve sustainable growth and profitability.
• Utilize your communication skills to effectively communicate with a diverse client base.
• Actively listen to client needs and concerns, building trust and rapport.
• Thrive in a fast-paced environment, adapting to changing client needs and market dynamics.
• Serve as a mentor and teacher, sharing your knowledge while continuously learning and staying updated on business concepts and trends.
• Embrace technology and leverage productivity tools to enhance your effectiveness.
• Work collaboratively with a motivated team, challenging each other to excel and contributing to a positive, productive work environment.
• Find fulfillment in being part of a team that is genuinely dedicated to making a difference in the lives of small business owners.
• Administering training modules to JAN-PRO Certified Business Owners.
• Assist with account transfers and expansions

Skills

Communication skills

Interpersonal skills

Business acumen

Tech-savvy

Microsoft Excel

CRM software

Education

Bachelor's degree in business or related field

Tools

Microsoft Excel

CRM software

Microsoft Office

Job description

Empower Brands seeks a motivated Business Consultant to work with franchise owners, helping them grow profitability and operational efficiency. You will manage assigned accounts, coach owners, and deliver tailored solutions to drive sustainable business improvement.

Responsibilities include site visits, upselling services, mentoring JAN-PRO Certified Owners, and leveraging technology to enhance productivity. A customer-focused mindset and strong communication are essential.