Framing Studio Manager & Sales Coach

Michaels; Newton (MA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental and vision coverage

Job summary

Michaels in Newton, MA is seeking a Store Framing Manager to lead a team of framers and drive custom framing sales. You will coach staff, uphold SOPs, and ensure on-time delivery of framing solutions to customers.

Responsibilities include forecasting workload with the Store Manager, managing inventory and safety programs, and providing excellent customer service in a busy retail environment. Nights, weekends, and early mornings may be required.

Qualifications

• Experience in a retail environment preferred.
• Knowledge of SOPs and company policies.
• Ability to coach selling behaviors.

Responsibilities

• Assist Store Manager in leading the team and ensuring SOP compliance.
• Develop and coach team selling behaviors.
• Deliver high-quality custom framing solutions to customers.
• Manage workload and planning with Store Manager to meet KPIs.
• Oversee inventory, shrink control, and safety programs.

Skills

Basic computer skills

Experience leading a sales team

Retail management experience

Previous custom framing experience

Job description

Michaels in Newton, MA is seeking a Store Framing Manager to lead a team of framers and drive custom framing sales. You will coach staff, uphold SOPs, and ensure on-time delivery of framing solutions to customers.

Responsibilities include forecasting workload with the Store Manager, managing inventory and safety programs, and providing excellent customer service in a busy retail environment. Nights, weekends, and early mornings may be required.