Framing Center Manager - Lead Custom Art Solutions

Michaels Stores; West Springfield (MA); On-site; USD 23,419 - 31,271; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Job summary

The Michaels Companies Inc. in West Springfield, MA is seeking a Store Framing Leader to coach a team of framers and drive custom framing sales. You will guide workflow, ensure SOP compliance, and deliver high-quality framing solutions to customers.

You will interview and onboard new team members, manage inventory and safety programs, and serve as MOD; evenings and weekends may be required. Benefits include 401(k) and medical coverage.

Qualifications

• Basic computer skills.
• Previous custom framing experience is preferred.
• Retail management experience.
• Experience leading a sales team.

Responsibilities

• Lead and coach the framing team to deliver on-time, high-quality solutions.
• Develop and coach selling behaviors to drive framing sales.
• Plan workload with Store Manager to meet KPI targets.
• Oversee inventory, shrink, and safety programs.
• Assist with interviewing, onboarding and training of new team members.

Skills

Leadership

Customer service

Basic computer skills

Job description

The Michaels Companies Inc. in West Springfield, MA is seeking a Store Framing Leader to coach a team of framers and drive custom framing sales. You will guide workflow, ensure SOP compliance, and deliver high-quality framing solutions to customers.

You will interview and onboard new team members, manage inventory and safety programs, and serve as MOD; evenings and weekends may be required. Benefits include 401(k) and medical coverage.