Framing Shop Leader: Build Custom Frames & Drive Sales

Michaels; Fairfax (VA); Hybrid; USD 19,000 - 26,000; Full time

Job summary

The Michaels Companies in Fairfax, VA, is seeking a Retail Framing Manager to lead a team of framers and focus on building customer relationships while creating framing solutions. You will drive custom framing sales and assist customers in crafting memorable framing experiences.

Responsibilities include supervising SOP adherence, coaching selling behaviors, planning workloads, meeting KPIs, managing inventory and safety, and acting as MOD. Nights, weekends, and early mornings required.

Qualifications

• Basic computer skills and familiarity with store operations.
• Experience in retail management preferred.
• Ability to lead a framing team and drive sales.

Responsibilities

• Assist Store Manager in leading and adhering to SOPs and company programs.
• Develop and coach the team in selling behaviors and customer service.
• Lead delivery of framing solutions on time and achieve KPIs.
• Plan workload, review sales and production, and manage inventory.
• Serve as Manager on Duty and participate in hiring, training and safety.

Skills

People leadership

Customer service

Retail management

Sales focus

Job description

The Michaels Companies in Fairfax, VA, is seeking a Retail Framing Manager to lead a team of framers and focus on building customer relationships while creating framing solutions. You will drive custom framing sales and assist customers in crafting memorable framing experiences.

Responsibilities include supervising SOP adherence, coaching selling behaviors, planning workloads, meeting KPIs, managing inventory and safety, and acting as MOD. Nights, weekends, and early mornings required.