Framing Team Leader & Sales Coach

michaels; Sterling (VA); In loco; USD 19.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

Benefits package

401(k) with employer match

Descrizione del lavoro

Michaels in Sterling, VA is seeking a Store Lead to guide the framing team, build strong customer relationships, and drive custom framing sales. You will plan workloads with the Store Manager, coach team members, and uphold SOPs to deliver high-quality framing solutions.

The role requires flexibility to work nights, weekends and early mornings; focus on KPIs, safety, and excellent customer service. Benefits include employee discounts and a comprehensive benefits package.

Competenze

• Basic computer skills.
• Previous custom framing experience preferred.
• Retail management experience.
• Experience leading a sales team.

Mansioni

• Lead and coach a framing team to build customer relationships.
• Drive custom framing sales and plan workloads with the Store Manager.
• Achieve KPIs and manage framing team performance.
• Oversee inventory, shrink and safety programs, and store SOPs.
• Serve as Manager on Duty (MOD) and participate in talent development.

Conoscenze

Team leadership

Customer service

Retail management

Descrizione del lavoro

Michaels in Sterling, VA is seeking a Store Lead to guide the framing team, build strong customer relationships, and drive custom framing sales. You will plan workloads with the Store Manager, coach team members, and uphold SOPs to deliver high-quality framing solutions.

The role requires flexibility to work nights, weekends and early mornings; focus on KPIs, safety, and excellent customer service. Benefits include employee discounts and a comprehensive benefits package.