Framing Sales Lead & Store Team Coach

Michaels Stores; Topeka (KS); On-site; USD 38,000 - 52,000; Full time

Job summary

The Michaels Companies Inc. in Topeka, KS is seeking a Store Lead Framer to lead and coach a team of framers, focusing on building strong customer relationships and delivering framing solutions that meet art needs.

You will drive custom framing sales, manage workload with the Store Manager, maintain store standards, train new team members, and participate in performance development while upholding safety and SOPs. Weekend and early hours are expected.

Qualifications

• Basic computer skills.
• Previous custom framing experience is preferred.
• Retail management experience.
• Experience leading a sales team.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs.
• Develop and coach the team selling behaviors.
• Lead the delivery of high-quality custom framing solutions to customers on time.
• Achieve KPI goals and manage the framing team to reach their KPIs.
• Review sales and production workload and plan staffing and floor time.

Skills

Basic computer skills

Job description

The Michaels Companies Inc. in Topeka, KS is seeking a Store Lead Framer to lead and coach a team of framers, focusing on building strong customer relationships and delivering framing solutions that meet art needs.

You will drive custom framing sales, manage workload with the Store Manager, maintain store standards, train new team members, and participate in performance development while upholding safety and SOPs. Weekend and early hours are expected.