Framing Team Lead & Custom Sales Coach

Michaels Stores; Fontana (CA); On-site; USD 24,000 - 32,000; Full time

Job summary

The Michaels Companies, Inc. Fontana store seeks a Store Lead to manage and coach a framing team, delivering high-quality custom framing solutions and building lasting customer relationships. You will drive sales, plan workloads with the Store Manager, and act as Manager on Duty, while upholding SOPs and safety standards.

Ideal candidates have retail management experience, a track record leading a sales team, and comfort with basic computer tasks. Evening and weekend work is required.

Qualifications

• Basic computer skills.

Responsibilities

• Lead and coach a framing team to build customer relationships and provide framing solutions.
• Drive custom framing sales and support customers in creating framing solutions.
• Plan workload with Store Manager to deliver framing solutions on time.
• Achieve KPI targets and manage the framing team to meet role KPIs.
• Review sales and production workload, build plans and floor time for networking.
• Manage inventory, shrink and safety programs.

Skills

Basic computer skills

Job description

The Michaels Companies, Inc. Fontana store seeks a Store Lead to manage and coach a framing team, delivering high-quality custom framing solutions and building lasting customer relationships. You will drive sales, plan workloads with the Store Manager, and act as Manager on Duty, while upholding SOPs and safety standards.

Ideal candidates have retail management experience, a track record leading a sales team, and comfort with basic computer tasks. Evening and weekend work is required.