Framing Shop Lead & Sales Coach

Michaels; Lansing (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer matching

Medical, dental, and vision coverage

Tuition assistance

Commuter benefits

Job summary

The Michaels Companies Inc. in Lansing, MI is seeking a Store Manager to lead and coach a team of framers, focusing on building strong customer relationships and delivering tailored framing solutions. You will drive custom framing sales by guiding customers through design choices and product options.

Responsibilities include prioritizing KPI attainment, planning workloads with the Store Manager, and ensuring high standards of service, safety, and store operations in a busy retail environment.

Qualifications

• Basic computer skills.
• Previous custom framing experience is preferred.
• Retail management experience is preferred.
• Experience leading a sales team is preferred.

Responsibilities

• Lead and coach a team of framers focused on building customer relationships and delivering framing solutions.
• Drive and grow custom framing sales by understanding customer needs and offering tailored options.
• Assist customers in creating memorable framing solutions for their art.
• Manage SOP adherence, workload planning, and store operations with the Store Manager.

Skills

Basic computer skills

Job description

The Michaels Companies Inc. in Lansing, MI is seeking a Store Manager to lead and coach a team of framers, focusing on building strong customer relationships and delivering tailored framing solutions. You will drive custom framing sales by guiding customers through design choices and product options.

Responsibilities include prioritizing KPI attainment, planning workloads with the Store Manager, and ensuring high standards of service, safety, and store operations in a busy retail environment.