Framing Manager: Lead Sales & Shop Team

Michaels; New York (NY); Hybrid; USD 23,000 - 30,000; Full time

Job summary

Michaels Lakewood, NY is seeking a Framing Manager to lead a team of skilled framers, deliver high-quality custom framing solutions, and drive in-store sales. You will collaborate with the Store Manager to schedule workload, manage inventory, and uphold SOPs while providing excellent customer service.

The role requires hands-on leadership in a busy retail environment, with availability for nights, weekends, and early mornings.

Qualifications

• Previous retail management experience preferred.
• Strong leadership and coaching skills.
• Ability to drive sales and customer satisfaction.
• Familiarity with SOPs and company policies.
• Comfort with physical tasks and store operations.

Responsibilities

• Lead and coach a team of framers to meet sales and service goals.
• Plan workload with Store Manager to deliver high-quality framing solutions.
• Manage inventory, shrink, and safety programs.
• Onboard, train and develop new team members.
• Serve as MOD and uphold SOPs while maintaining a positive store environment.

Skills

Retail management

Leadership

Team coaching

Customer service

Conflict resolution

Education

Basic computer skills

Job description

Michaels Lakewood, NY is seeking a Framing Manager to lead a team of skilled framers, deliver high-quality custom framing solutions, and drive in-store sales. You will collaborate with the Store Manager to schedule workload, manage inventory, and uphold SOPs while providing excellent customer service.

The role requires hands-on leadership in a busy retail environment, with availability for nights, weekends, and early mornings.