Framing & Store Operations Lead

Michaels Stores; Village of Lakewood (NY); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Flexible spending accounts

Job summary

Michaels Stores is hiring at our Lakewood, NY location to assist the Store Manager in directing daily operations and leading a team focused on framing and customer service. You will ensure adherence to SOPs, coach the sales team, and manage workload to meet KPI targets.

The role requires basic computer skills and may include overtime with a focus on safe, efficient store operations and excellent customer experience. Benefits are available per company policy.

Qualifications

• Basic computer skills required.
• Previous custom framing experience is preferred.
• Retail management experience is preferred.
• Experience leading a sales team is preferred.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs.
• Develop and coach the team selling behaviors.
• Lead delivery of high-quality custom framing solutions to customers on time by planning workload with Store Manager.
• Achieve KPIs and manage framing team to reach their KPI targets.
• Review sales and production workload and plan floor time for networking.

Skills

Basic computer skills

Retail management

Team leadership

Job description

Michaels Stores is hiring at our Lakewood, NY location to assist the Store Manager in directing daily operations and leading a team focused on framing and customer service. You will ensure adherence to SOPs, coach the sales team, and manage workload to meet KPI targets.

The role requires basic computer skills and may include overtime with a focus on safe, efficient store operations and excellent customer experience. Benefits are available per company policy.