Framing Lead - Drive Custom Art Solutions & Sales

Michaels; Rockaway (NJ); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Michaels is seeking a Full Time Framing Manager in Rockaway, NJ. You will lead a framing team, build customer relationships, and drive custom framing solutions while coordinating workload with the Store Manager. The role emphasizes coaching, KPI attainment, and adherence to SOPs.

Responsibilities include staffing, training, inventory management, safety compliance, and Omni-channel support. The position requires flexibility for evenings and weekends in a public retail setting.

Qualifications

• Retail management experience is required.
• Ability to lead a sales team and coach performance.
• Strong customer service and communication skills.

Responsibilities

• Lead and coach a team of framers focused on customer relationships and framing solutions.
• Drive custom framing sales and ensure on-time delivery of solutions.
• Assist with interviewing, onboarding, and coaching of new team members.
• Manage inventory, shrink, safety, and store policies; serve as Manager on Duty.
• Manage inventory, shrink and safety programs.

Skills

Retail management

Team leadership

Customer service

Basic computer skills

Framing knowledge

Tools

Glass cutter

Heat press

Job description

Michaels is seeking a Full Time Framing Manager in Rockaway, NJ. You will lead a framing team, build customer relationships, and drive custom framing solutions while coordinating workload with the Store Manager. The role emphasizes coaching, KPI attainment, and adherence to SOPs.

Responsibilities include staffing, training, inventory management, safety compliance, and Omni-channel support. The position requires flexibility for evenings and weekends in a public retail setting.