Framing & Customer Experience Associate

Michaels Stores; O'Fallon (IL); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Job summary

The Michaels Stores location in O’Fallon, MO is seeking a store team member to deliver friendly customer service, help customers find products, and ensure a fast checkout. You’ll participate in unloading trucks, stocking, and maintaining planograms while supporting Omni channel and store recovery efforts.

Ideal candidates have retail or customer service experience and can stand for long periods. Flexible hours including nights and weekends are common in this role.

Qualifications

• Retail or customer service experience preferred.
• Able to stand for long periods and move around the store.
• Willingness to work flexible hours including nights, weekends, and early mornings.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with Omni channel processes (BOPIS, SFS).
• Participate in truck unload, stocking, and planogram maintenance.
• Support store recovery and merchandise presentation to keep store in-stock.
• Contribute to in-stock optimization and PR/AD set duties.

Skills

Customer service

Cash handling

Communication

Tools

POS system

Job description

The Michaels Stores location in O’Fallon, MO is seeking a store team member to deliver friendly customer service, help customers find products, and ensure a fast checkout. You’ll participate in unloading trucks, stocking, and maintaining planograms while supporting Omni channel and store recovery efforts.

Ideal candidates have retail or customer service experience and can stand for long periods. Flexible hours including nights and weekends are common in this role.