Seasonal Customer Service & Framing Specialist

Michaels Stores; St. Louis (MO); On-site; USD 17,000 - 24,000; Full time

Job summary

Michaels Store in St Louis, MO is seeking a front-line Team Member to deliver friendly customer service, help shoppers find products, and ensure fast checkout with accurate cash handling. You will participate in unloading trucks, stocking, and maintaining in-stock shelves while supporting store recovery standards.

You will engage customers with the Rewards program and Private Label Credit Cards enrollments, assist with Buy Online Pickup in Store and Ship From Store processes, and follow SOPs to

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move throughout the store.
• Willingness to participate in truck unload, stocking and planogram tasks.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and enroll in Private Label Credit Cards.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes (BOPIS and SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Maintain store recovery and in-stock conditions; support shrink and safety programs.

Skills

Customer service

Cash handling

Retail

BOPIS/SFS knowledge

Job description

Michaels Store in St Louis, MO is seeking a front-line Team Member to deliver friendly customer service, help shoppers find products, and ensure fast checkout with accurate cash handling. You will participate in unloading trucks, stocking, and maintaining in-stock shelves while supporting store recovery standards.

You will engage customers with the Rewards program and Private Label Credit Cards enrollments, assist with Buy Online Pickup in Store and Ship From Store processes, and follow SOPs to