Seasonal Retail Associate — Customer Service & Framing

Michaels; Fenton (MO); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Job summary

Michaels in Fenton, MO is hiring store team members to deliver friendly customer service, help shoppers find products, and process checkout with accurate cash handling.

You will stock shelves, assist with truck unload, participate in planograms, support omnichannel services like Buy Online Pickup in Store, and uphold store recovery and safety standards; benefits include 401(k) with match and health coverage.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout and accurate cash handling.
• Engage customers in Rewards programs and Private Label Credit Card enrollments.
• Educate customers on VOC surveys.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Maintain in-stock merchandise and complete returns/go-back process for recovery.
• Support shrink and safety programs and follow SOPs.

Skills

Retail experience

Customer service

Cash handling

Team member

Job description

Michaels in Fenton, MO is hiring store team members to deliver friendly customer service, help shoppers find products, and process checkout with accurate cash handling.

You will stock shelves, assist with truck unload, participate in planograms, support omnichannel services like Buy Online Pickup in Store, and uphold store recovery and safety standards; benefits include 401(k) with match and health coverage.