Seasonal Retail Associate: Fast Checkout & Framing

Michaels Stores; Oswego Township (IL); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Employee discounts

Health benefits

401(k) plan

Tuition assistance

Job summary

Michaels Stores in Oswego, IL is seeking a customer-focused team member to support shoppers, operate the checkout, and assist with in-store merchandising and omnichannel tasks. The role emphasizes friendly service, help with product location, and adherence to store policies.

Responsibilities include unloading trucks, stocking, POS cash handling, and participating in safety and shrink programs while maintaining a well-presented, in-stock store environment.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company policies and standards.

Skills

Customer service

Retail experience

Job description

Michaels Stores in Oswego, IL is seeking a customer-focused team member to support shoppers, operate the checkout, and assist with in-store merchandising and omnichannel tasks. The role emphasizes friendly service, help with product location, and adherence to store policies.

Responsibilities include unloading trucks, stocking, POS cash handling, and participating in safety and shrink programs while maintaining a well-presented, in-stock store environment.