Four-Facility Operations Director

Echo Global Logistics, Inc; Greenfield (IN); On-site; USD 120,000 - 180,000; Full time

Job summary

Roadtex Transportation seeks an accomplished operations leader to oversee four facilities, driving performance against forecasts, client commitments, and cost objectives. You will lead safety, quality, and Lean initiatives while shaping a high-performing leadership pipeline and collaborating with HR on staffing and development.

You will align staffing, equipment, and space with demand, ensuring service commitments, and client value.

Qualifications

• 7+ years of progressive leadership experience in warehousing, distribution, fulfillment, 3PL, or related operations.
• 5+ years leading supervisors and/or multi-warehouse operations.
• Proven experience managing complex, high-volume distribution operations with direct client responsibility.
• Demonstrated P&L, labor, budget, productivity, and cost-management experience.
• Strong understanding of warehouse operations, inventory management, labor management, and WMS technology.
• Experience leading continuous improvement, Lean, standard work, and root-cause problem solving.
• Experience in 3PL, food-grade, temperature-controlled, co-packing, or GFSI environments is highly valued.
• Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related field preferred; equivalent experience considered.

Responsibilities

• Campus & Operational Leadership Lead performance across four facilities, establishing clear priorities, accountability, and operating rhythms. Translate business forecasts, client commitments, and operational requirements into effective plans. Identify and resolve cross-site capacity, productivity, service, and cost constraints. Drive consistent operating standards, KPIs, and continuous improvement across the campus.
• Client & Business Leadership Serve as the senior operational partner for campus clients. Ensure service commitments are consistently met and proactively address client risks. Partner with commercial and client teams to support retention, growth, renewals, and new business opportunities. Build strong client relationships through operational excellence and value creation.
• Financial, Labor & Capacity Management Own campus P&L performance, budget, labor, productivity, overtime, and controllable costs. Align staffing, capacity, equipment, and warehouse space with business demand. Use operational and financial data to identify opportunities and drive results.
• Safety, Quality & Compliance Champion a culture where safety, quality, food safety, security, and operational discipline are non-negotiable. Ensure compliance with company standards, client requirements, and applicable regulations. Drive root‑cause analysis and corrective action when performance or compliance gaps occur.
• People & Leadership Lead, coach, and develop site and operational leaders while building a strong leadership pipeline. Establish clear performance expectations and accountability across the organization. Partner with HR on staffing, retention, engagement, training, and performance management. Build a collaborative, high‑accountability culture focused on continuous improvement.
• Operational Excellence & Assets Drive standard work, Lean principles, structured problem‑solving, and process improvement. Ensure warehouse systems, technology, facilities, equipment, and maintenance programs support safe and reliable operations. Lead operational change initiatives that improve service, quality, productivity, and cost.

Job description

Roadtex Transportation seeks an accomplished operations leader to oversee four facilities, driving performance against forecasts, client commitments, and cost objectives. You will lead safety, quality, and Lean initiatives while shaping a high-performing leadership pipeline and collaborating with HR on staffing and development.

You will align staffing, equipment, and space with demand, ensuring service commitments, and client value.