Founding Post-Sales Solutions Architect

Pivotal Partners; San Francisco (CA); On-site; USD 100,000 - 190,000; Full time

Job summary

A rapidly scaling AI DevOps platform in San Francisco is seeking a Post‑Sales Solutions Architect to enhance customer success and long-term value. This vital role involves owning technical relationships with enterprise customers, leading architecture reviews, and acting as a trusted advisor. Candidates should have experience in customer-facing technical roles, strong communication skills, and proficiency with modern DevOps tools. The position offers a competitive salary between $100k and $190k plus bonus.

Qualifications

• Experience in a post‑sales, customer‑facing technical role such as Solutions Architect or Technical CS.
• Strong ability to communicate complex technical concepts to diverse stakeholders.
• Comfortable with APIs and modern DevOps tooling.
• Experience with developer platforms and AI/ML‑powered workflows.
• Thrives in fast‑moving environments.

Responsibilities

• Own the technical relationship for enterprise customers post‑sale.
• Lead architecture reviews, implementations, and technical onboarding.
• Act as a trusted advisor to senior stakeholders.
• Drive deep product adoption across teams.
• Identify expansion opportunities and translate customer feedback into insights.
• Define and scale post‑sales technical best practices.

Job description

A rapidly scaling AI DevOps platform in San Francisco is seeking a Post‑Sales Solutions Architect to enhance customer success and long-term value. This vital role involves owning technical relationships with enterprise customers, leading architecture reviews, and acting as a trusted advisor. Candidates should have experience in customer-facing technical roles, strong communication skills, and proficiency with modern DevOps tools. The position offers a competitive salary between $100k and $190k plus bonus.