Post-Sales Solutions Architect - AI Dev Tooling (Hybrid)

Energy Jobline ZR; Mundelein (IL); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Energy Jobline ZR partners with a fast-growing AI-powered developer tooling company to scale its post-sales function in San Francisco. This hybrid role focuses on onboarding, implementation, and ongoing post-sales technical engagements to drive adoption and value.

You’ll own the technical onboarding from kickoff through deployment, translate requirements into actionable plans, and collaborate across Support, Product, and Engineering to resolve escalations and improve outcomes for customers.

Qualifications

• 5+ years in a customer-facing technical role
• 2+ years in a fast-paced startup or high-growth environment
• Experience with AWS, GCP, or Azure
• Experience owning enterprise onboarding, implementation, or post-sales technical engagements
• Strong communication and stakeholder management
• Mentoring teammates and sharing knowledge

Responsibilities

• Own technical onboarding and implementation for enterprise customers, from kickoff through successful deployment
• Translate customer requirements into practical implementation plans, configurations, and best practices
• Configure and optimize integrations across developer workflows, CI/CD pipelines, and cloud environments
• Lead technical trainings, workshops, and enablement sessions to drive adoption
• Run configuration and architecture reviews to improve performance, usage, and long‑term value
• Own complex technical escalations, partnering with Support, Product, and Engineering to resolve issues quickly
• Identify opportunities to improve customer outcomes, adoption, and platform usage
• Bring customer feedback, technical challenges, and feature requests directly to Product and Engineering
• Partner closely with Pre‑Sales to ensure a seamless handoff from evaluation through implementation and ongoing success
• Build internal playbooks, documentation, and best practices to scale the customer experience
• Stay current on AI‑powered development, developer tooling, cloud, and emerging technologies

Skills

Enterprise onboarding

Post-sales eng

Cloud platforms

Strong communication

Technical leadership

Project management

Stakeholder management

Mentoring teammates

Linux/CLI

Tools

AWS

GCP

Azure

Kubernetes

Terraform

GitHub Actions

CI/CD

Job description

Energy Jobline ZR partners with a fast-growing AI-powered developer tooling company to scale its post-sales function in San Francisco. This hybrid role focuses on onboarding, implementation, and ongoing post-sales technical engagements to drive adoption and value.

You’ll own the technical onboarding from kickoff through deployment, translate requirements into actionable plans, and collaborate across Support, Product, and Engineering to resolve escalations and improve outcomes for customers.