Founding Account Manager: Post-Sales & Growth

Monaco; San Francisco (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

A pioneering tech company in California seeks a Founding Account Manager to lead post-sales customer relationships and revenue growth. The ideal candidate will possess strong sales experience and the ability to communicate effectively with key stakeholders. In this pivotal role, you'll also provide customer feedback to enhance product development and build strategic processes from the ground up. This is an opportunity to shape customer success in a high-growth startup environment.

Qualifications

• Prior experience as an Account Executive or in a quota-carrying sales role.
• Strong communication and ability to build trust with stakeholders.
• Comfortable with data, SQL, and consultative solutions.

Responsibilities

• Own the full post-sales customer relationship from onboarding through renewal.
• Drive revenue retention by identifying and closing upsell opportunities.
• Partner with Implementation and Sales for seamless transitions.

Skills

Sales experience

Data analysis

Communication

Relationship building

Tools

CRM tools

Revenue operations tools

Job description

A pioneering tech company in California seeks a Founding Account Manager to lead post-sales customer relationships and revenue growth. The ideal candidate will possess strong sales experience and the ability to communicate effectively with key stakeholders. In this pivotal role, you'll also provide customer feedback to enhance product development and build strategic processes from the ground up. This is an opportunity to shape customer success in a high-growth startup environment.