Founding Key Account Manager – US Growth

4Twenty Consulting; San Francisco (CA); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid work

SF office

Generous PTO

Birthday off

Tech allowance

Global exposure

Job summary

4Twenty Consulting partners with a high-growth global AI company to hire a Founding Key Account Manager in San Francisco, owning an established B2B SaaS portfolio and driving renewals and expansion across North America. You will inherit a $1M–$1.5M portfolio, lead strategic relationships with senior stakeholders, and help define the US Account Management playbook as the business scales.

This is a rare chance to shape the function from the ground up, with hybrid SF work, generous time off, a

Qualifications

• Proven experience owning a commercial book of business, renewal targets or expansion quotas.
• Experience negotiating renewals and growing existing accounts.
• Experience with mid-market or enterprise SaaS customers.

Responsibilities

• Own your portfolio: manage an established B2B SaaS customer portfolio to drive retention and revenue growth.
• Lead renewals: oversee annual contract renewals and pricing discussions.
• Drive expansion: identify and close upsell/cross-sell opportunities across teams and regions.
• Build strategic relationships: engage senior stakeholders and decision-makers to demonstrate ROI.
• Protect recurring revenue: address churn risks and implement retention strategies.
• Own the numbers: manage renewal forecasts and account growth plans.
• Shape the function: help establish account management processes and playbooks.
• Collaborate globally: work with Sales, Customer Success, Product and international leadership.

Skills

SaaS sales

Renewals

Expansion

Stakeholder management

Job description

4Twenty Consulting partners with a high-growth global AI company to hire a Founding Key Account Manager in San Francisco, owning an established B2B SaaS portfolio and driving renewals and expansion across North America. You will inherit a $1M–$1.5M portfolio, lead strategic relationships with senior stakeholders, and help define the US Account Management playbook as the business scales.

This is a rare chance to shape the function from the ground up, with hybrid SF work, generous time off, a