Founding Account Manager – Growth & Retention (Remote)

respond.io; United States; Teletrabalho; USD 90 000 - 160 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Founding role

Remote-friendly environment

Resumo da oferta

respond.io is seeking a founding EU Account Manager to build the function from the ground up in collaboration with the Head of Department. You will own expansion revenue and retention, conducting experiments, rescues, and churn analysis to drive growth.

You will tailor onboarding by language and country, logging every customer touch to demonstrate impact. This is a founding, remote-friendly role with executive exposure and a clear growth path.

Qualificações

• Founding EU AM; build the account management function from scratch with the Head of Department.

Responsabilidades

• Own expansion revenue and retention; run experiments, rescues, and churn analysis.
• Tailor onboarding by language/country; log every touch to prove impact.

Descrição da oferta de emprego

respond.io is seeking a founding EU Account Manager to build the function from the ground up in collaboration with the Head of Department. You will own expansion revenue and retention, conducting experiments, rescues, and churn analysis to drive growth.

You will tailor onboarding by language and country, logging every customer touch to demonstrate impact. This is a founding, remote-friendly role with executive exposure and a clear growth path.