Founding Account Manager: Fintech, NYC (Equity, Growth)

Storm2; New York, Little Rock (NY, AR); Vor Ort; USD 120.000 - 170.000; Vollzeit

Benefits dieser Stelle

Equity

Health insurance

401(k) with company match

Flexible PTO

Gym/wellness allowance

Zusammenfassung

Storm2 is hiring a Founding Account Manager in New York City to become the trusted partner for large financial institutions and fintechs. You will own senior customer relationships, drive growth through renewals and upsells, and work closely with the CEO, product, and engineering teams to shape our early account management practices.

You will build relationships with C-suite stakeholders, help customers maximize platform value, and help establish scalable processes as the company scales its

Qualifikationen

• 3+ years in account management, customer success, or biz dev in a fast-paced environment.
• Experience selling to financial institutions or fintech is a plus.
• Strong communication and leadership of executive-level reviews.
• Proactive in expanding relationships and identifying growth opportunities.

Aufgaben

• Own relationships with senior executives and customer teams.
• Be primary contact for major banks, fintechs, and payment providers.
• Understand customers' fraud, compliance, and identity workflows.
• Drive renewals, upsells, referrals, and product adoption.
• Lead executive meetings and strategic account reviews.
• Gather feedback and translate into product and process improvements.
• Collaborate with product/engineering to resolve complex customer issues.
• Build scalable account management playbooks and processes.

Kenntnisse

Account management

Customer success

Business development

Stakeholder management

Jobbeschreibung

Storm2 is hiring a Founding Account Manager in New York City to become the trusted partner for large financial institutions and fintechs. You will own senior customer relationships, drive growth through renewals and upsells, and work closely with the CEO, product, and engineering teams to shape our early account management practices.

You will build relationships with C-suite stakeholders, help customers maximize platform value, and help establish scalable processes as the company scales its