Founder-Level Enterprise Account Management Leader

EvenUp; San Francisco (CA); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible paid time off

401(k) plan for US employees

Home office stipend

Paid parental leave

Job summary

A leading legal technology firm in San Francisco is seeking a founding Manager of Account Management. In this role, you will build and lead a strategy for customer expansion, establish processes and frameworks, and recruit a high-performing team. Ideal candidates will have 4+ years of account management experience, including leadership in B2B SaaS. Competitive benefits and perks are offered, along with a commitment to diversity and inclusion.

Qualifications

• 4+ years of experience in Account Management or Customer Success.
• 2-3 years in a management or leadership role at a B2B SaaS company.
• Proven track record of building and scaling a successful team.

Responsibilities

• Define and implement the Account Management organizational structure.
• Recruit, train, and manage a team of Account Managers.
• Develop upsell/cross-sell playbooks for the enterprise segment.

Skills

Leadership skills

Account strategy development

Coaching and talent development

Self-starter mentality

Experience in B2B SaaS

Job description

A leading legal technology firm in San Francisco is seeking a founding Manager of Account Management. In this role, you will build and lead a strategy for customer expansion, establish processes and frameworks, and recruit a high-performing team. Ideal candidates will have 4+ years of account management experience, including leadership in B2B SaaS. Competitive benefits and perks are offered, along with a commitment to diversity and inclusion.