Forward Deployed Engineer: Ship Demos & Close Deals

Exa; New York (NY); Hybride; USD 140 000 - 190 000; Plein temps

Avantages offerts par ce poste

Premium health benefits

Fertility benefits

Wellness stipend

Résumé du poste

Exa is hiring a Forward Deployed Engineer to join our NYC team. You’ll sit at the intersection of product, engineering, and customer success, shipping code and closing deals in tandem with customers’ engineering teams directly at the edge of production.

You will embed with customers to solve real problems using Exa’s API, tackling multiple accounts and codebases. This isn’t a pure support role; you are a seller who ships and a engineer who sells.

Qualifications

• Several years of programming experience; ability to build and deploy a production server from scratch
• Proven track record of high performance in demanding environments (top CS program, startup, etc.)
• Comfort with direct customer interaction; experience selling or supporting in high-stakes conversations
• High tolerance for context-switching, ambiguity, and sustained intensity
• Willingness to travel for customer engagements

Responsabilités

• Take a customer from first cold outbound to production integration to closed deal
• Build and ship demos, tutorials, and sample applications that show what Exa can do
• Debug and resolve technical issues across the full stack, from API behavior to frontend rendering
• Identify patterns in customer feedback and translate them into product improvements, shipping fixes yourself when possible
• Run many sales and technical calls each week, adapting your pitch to CTOs, engineers, and PMs alike
• Analyze usage data and customer interactions to spot churn risk early and drive expansion

Description du poste

Exa is hiring a Forward Deployed Engineer to join our NYC team. You’ll sit at the intersection of product, engineering, and customer success, shipping code and closing deals in tandem with customers’ engineering teams directly at the edge of production.

You will embed with customers to solve real problems using Exa’s API, tackling multiple accounts and codebases. This isn’t a pure support role; you are a seller who ships and a engineer who sells.