Forward Deployed Engineer - Hybrid, Customer-Focused Tech

Numeral; New York (NY); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Salary & equity

Medical, dental, and vision coverage

Wellness perks

401(k) to help build long-term savings

Lunch and snacks in office

Team offsites

Ownership culture

Job summary

Numeral is looking for a Forward Deployed Engineer who sits at the intersection of engineering, product, and customer success. You’ll work directly with customers to solve complex technical problems while building scalable software.

This is a hybrid role: half your time with customers onboarding teams and supporting enterprise implementations, and half shipping features, automating workflows, and owning projects from design to deployment.

Qualifications

• 2–5 years of software engineering experience.
• Strong programming skills in JavaScript/TypeScript (Node.js preferred) or willingness to learn.
• Experience with SQL databases such as PostgreSQL.
• Strong debugging and problem-solving skills.
• Excellent written and verbal communication.
• Comfort working directly with customers and explaining technical concepts.
• Ownership mindset—you enjoy taking projects from idea to production.
• Startup mentality: comfortable with ambiguity and wearing multiple hats.

Responsibilities

• Partner with Sales and Customer Success on technical customer conversations, implementations, and onboarding.
• Debug customer issues across APIs, integrations, and production systems.
• Design and build product features, internal tooling, and automations that improve customer experience and engineering velocity.
• Own engineering projects end-to-end, from gathering requirements through implementation and deployment.
• Work directly with customers to understand complex workflows and translate them into product improvements.
• Collaborate closely with Product, Engineering, and Customer Success to deliver exceptional customer outcomes.
• Help improve our APIs, integrations, developer experience, and operational tooling.
• Become a trusted technical advisor for some of our largest customers.

Skills

2–5 years exp

JavaScript/TypeScript (Node.js)

SQL (PostgreSQL)

Debugging

Communication

Customer-facing

Ownership mindset

Startup mentality

Tools

AWS

Docker

Redis

Job description

Numeral is looking for a Forward Deployed Engineer who sits at the intersection of engineering, product, and customer success. You’ll work directly with customers to solve complex technical problems while building scalable software.

This is a hybrid role: half your time with customers onboarding teams and supporting enterprise implementations, and half shipping features, automating workflows, and owning projects from design to deployment.