Customer-Facing Forward Deployed Engineer

Asana; New York (NY); Hybrid; USD 248,000 - 282,000; Full time

Benefits offered by this job

Mental health, wellness & fitness benefits

Career coaching & support

Inclusive family building benefits

Long-term savings or retirement plans

In-office culinary options

Job summary

Asana is seeking a deeply technical, customer-facing Forward Deployed Engineer in New York City to help product development organizations with the deployment of Command.

This role requires collaboration with teams, coding in production environments, and direct customer interaction to enhance product workflows. Candidates should have over 6 years of experience in similar roles and possess strong communication and technical skills.

Qualifications

• 6+ years of experience in relevant fields.
• Strong understanding of engineering workflows.
• Ability to work directly with customers.

Responsibilities

• Collaborate with engineering leaders and administrators.
• Establish technical foundations for adoption.
• Move between cloud infrastructure and product enablement.
• Work directly in customer environments for deployments.
• Write production-quality code when needed.

Skills

Software engineering

Customer-facing roles

Strong coding skills

Systems-thinking

Product development workflows

API integration

Technical judgment

Strong communication skills

Curiosity about AI tools

Job description

Asana is seeking a deeply technical, customer-facing Forward Deployed Engineer in New York City to help product development organizations with the deployment of Command.

This role requires collaboration with teams, coding in production environments, and direct customer interaction to enhance product workflows. Candidates should have over 6 years of experience in similar roles and possess strong communication and technical skills.