Forward-Deployed AI Engineer for Public Sector & Education

Salesforce; San Francisco (CA); On-site; USD 88,970 - 287,910; Full time

Job summary

Salesforce is seeking Forward Deployed Engineers to design, build, and deploy agentic AI solutions inside enterprise customer environments.

You will own end-to-end components from architecture to deployment, work with Salesforce Data 360, Snowflake, and Databricks, and collaborate with customers to deliver real solutions. Expect 25% travel and a hands-on, mentorship-driven team culture.

Qualifications

• 3+ years (6–10 years for Senior) of software engineering or technical delivery, with at least one production system you can demo.
• Prior customer-facing technical delivery experience is required.
• Experience delivering projects within Public Sector, Higher Education, or Nonprofit environments.
• Hands-on with LLMs and prompt engineering is a plus.

Responsibilities

• Develop agent and experiences that take real actions for real organizations.
• Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems.
• Own end-to-end components from architecture to deployment and observability in production.
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
• Create agent performance dashboards and KPI reporting.
• Contribute to proofs-of-concept and MVPs moving from sketch to deployable in days.
• Collaborate with customers and partners to share best practices and enablement.
• Surface platform gaps and provide field insights to senior engineers and product teams.
• Partner with Deployment Strategist to translate customer challenges into agentic solutions.

Skills

Customer-facing delivery

Python

JavaScript/TypeScript

LLMs & prompt engineering

Data modeling, APIs

Education

Bachelor's degree in Computer Science or related field

Tools

Snowflake

Databricks

BigQuery

LangChain

LlamaIndex

Job description

Salesforce is seeking Forward Deployed Engineers to design, build, and deploy agentic AI solutions inside enterprise customer environments.

You will own end-to-end components from architecture to deployment, work with Salesforce Data 360, Snowflake, and Databricks, and collaborate with customers to deliver real solutions. Expect 25% travel and a hands-on, mentorship-driven team culture.