Forward Deployed AI Engineer — Public Sector

Salesforce; Richmond (VA); On-site; USD 100,000 - 220,000; Full time

Job summary

Salesforce is hiring Forward Deployed Engineers to design, build, and deploy agentic AI solutions inside customer environments. You’ll work with a Delivery Team and Deployment Strategist to ship production-ready solutions from day one.

You’ll build AI agents, design prompts and tool calls, and own end-to-end components from architecture to observability while collaborating with customers and partners across data pipelines and platforms.

Qualifications

• Has a degree in Computer Science or related field.
• 3+ years of software engineering or technical delivery with at least one production system.
• Experience delivering customer-facing technical projects.
• Proven delivery experience in Public Sector, Higher Education, or Nonprofit environments.
• Fluent in Python, JavaScript/TypeScript, Java, or Apex; willingness to expand.
• Hands-on with LLMs and prompt engineering.
• Strong data modeling, APIs, and integration pattern knowledge.
• Able to engage with sales teams and customer architects.

Responsibilities

• Develop AI agents and experiences that take real actions for real organizations.
• Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems.
• Own end-to-end components from architecture to deployment and observability.
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
• Create and maintain agent performance dashboards and KPI reporting.
• Contribute to proofs-of-concept and MVPs deployable in days.
• Co-build with customers and partners, sharing best practices and enablement.
• Identify platform gaps and surface insights to senior engineers and product teams.
• Partner with Deployment Strategist to translate challenges into solutions that ship.

Skills

Python

JavaScript/TypeScript

Java

Apex

LLMs

Prompt engineering

Data modeling

APIs

Education

Degree in Computer Science or related field

Tools

LangChain

LlamaIndex

Snowflake

Databricks

BigQuery

Job description

Salesforce is hiring Forward Deployed Engineers to design, build, and deploy agentic AI solutions inside customer environments. You’ll work with a Delivery Team and Deployment Strategist to ship production-ready solutions from day one.

You’ll build AI agents, design prompts and tool calls, and own end-to-end components from architecture to observability while collaborating with customers and partners across data pipelines and platforms.