Fort Worth Patient Access Concierge — Part-Time

Cook Children's; Fort Worth (TX); On-site; USD 36,000 - 54,000; Part time

Job summary

Cook Children’s in Fort Worth, TX seeks a Patient Access Specialist I to facilitate the patient registration flow in the hospital/clinic setting. The role emphasizes strong customer service, accurate documentation, and effective communication with patients and families.

Responsibilities include explaining consent and compliance documents, understanding insurance benefits, and assisting with revenue cycle tasks. Prioritize patient access and confidentiality in a fast-paced environment.

Qualifications

• HS diploma or equivalent.
• 1 year healthcare experience in physician office or hospital.
• Strong customer service skills.
• Understanding of revenue cycle and financial resources for patients.
• Knowledge of HIPAA, Payers, and patient rights.
• Detail oriented with clear communication.

Responsibilities

• Facilitate patient registration and flow at hospital/clinic.
• Explain and present legal and compliance documents to patient.
• Balance cash reports and basics of insurance benefits.
• Maintain confidentiality and assist with financial resources.

Skills

Customer service

Healthcare experience

Communication

Insurance basics

Cash handling

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

Cook Children’s in Fort Worth, TX seeks a Patient Access Specialist I to facilitate the patient registration flow in the hospital/clinic setting. The role emphasizes strong customer service, accurate documentation, and effective communication with patients and families.

Responsibilities include explaining consent and compliance documents, understanding insurance benefits, and assisting with revenue cycle tasks. Prioritize patient access and confidentiality in a fast-paced environment.