Footwear Retail Sales Pro & Customer Champion

Rack Room Shoes; Frederick (MD); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Benefits information link

Job summary

Rack Room Shoes in Frederick, MD seeks a customer-focused associate to deliver exceptional shopping experiences. You will follow service standards, assist customers, and promote rewards programs while maintaining stock and store cleanliness. Lead by example in accuracy and teamwork to support store goals.

The role involves processing sales at the POS, handling merchandise, and participating in inventories. Prior retail footwear experience is a plus.

Qualifications

• Experience in retail sales, preferably footwear.
• Interpersonal and communication skills suitable for customer service.
• Basic math, organization, and store presentation abilities.
• Knowledge of store policies and procedures.
• Understanding of visual merchandising standards.

Responsibilities

• Create an excellent shopping experience by following service standards.
• Lead by example in accuracy and completeness of work.
• Assist customers, promote rewards programs and initiatives.
• Maintain stock presentation and store cleanliness.
• Process sales and POS transactions with accuracy.
• Participate in inventories and help with shipping/receiving.

Skills

Interpersonal skills

Communication skills

Organization

Math skills

Retail sales experience

Policies and procedures knowledge

Visual merchandising

POS terminal experience

Tools

POS terminal experience

Job description

Rack Room Shoes in Frederick, MD seeks a customer-focused associate to deliver exceptional shopping experiences. You will follow service standards, assist customers, and promote rewards programs while maintaining stock and store cleanliness. Lead by example in accuracy and teamwork to support store goals.

The role involves processing sales at the POS, handling merchandise, and participating in inventories. Prior retail footwear experience is a plus.