Footwear Sales Associate: Customer Experience & POS Pro

Rack Room Shoes; Kingsport (TN); On-site; USD 23,000 - 33,000; Full time

Job summary

Rack Room Shoes seeks a capable team member to enhance the customer experience and uphold service standards. You will assist customers, apply promotions, and help maintain orderly merchandise displays, contributing to store efficiency and accuracy in transactions.

The role requires reliable communication, organization, and basic math skills, with prior retail or footwear experience preferred. Join us in delivering a positive shopping environment and supporting store goals.

Qualifications

• Interpersonal skills to deal effectively with customers and staff.
• Basic communication, organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of policies and procedures.
• Basic visual merchandising skills and an understanding of store presentation standards.

Responsibilities

• Create an excellent shopping experience for customers through service standards.
• Maintain awareness of current sales promotions.
• Maintain merchandise presentation and ensure stock is well arranged.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain awareness of loss prevention concerns involving customers and staff.

Skills

Interpersonal skills

Communication skills

Organization

Math skills

Retail sales experience

Job description

Rack Room Shoes seeks a capable team member to enhance the customer experience and uphold service standards. You will assist customers, apply promotions, and help maintain orderly merchandise displays, contributing to store efficiency and accuracy in transactions.

The role requires reliable communication, organization, and basic math skills, with prior retail or footwear experience preferred. Join us in delivering a positive shopping environment and supporting store goals.