Footwear Retail Associate — Customer Experience Leader

Rack Room Shoes; Ashland (KY); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes is seeking a retail associate to deliver a high level of customer service, promote ongoing programs, and maintain organized merchandise on the sales floor. You will assist customers, support store promotions, and help with inventory and cash handling in a fast-paced retail environment.

Ideal applicants bring prior retail experience, strong interpersonal and math skills, and a passion for footwear. This full-time role offers a dynamic team setting and opportunities for growth.

Qualifications

• Interpersonal skills necessary to deal effectively with customers and coworkers.
• Basic communication, organization, and math abilities.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of store policies and visual merchandising standards.

Responsibilities

• Create an excellent shopping experience for customers following service standards.
• Remain aware of current sales promotions and company initiatives.
• Maintain merchandise presentation and ensure proper stock arrangement.
• Develop product knowledge and fitting skills.
• Participate in inventories, shipping/receiving, and merchandise placement.
• Handle cashier functions per policy; ensure shoes are matched correctly.

Skills

Interpersonal skills

Communication

Organization

Math skills

Retail sales experience

Visual merchandising

Job description

Rack Room Shoes is seeking a retail associate to deliver a high level of customer service, promote ongoing programs, and maintain organized merchandise on the sales floor. You will assist customers, support store promotions, and help with inventory and cash handling in a fast-paced retail environment.

Ideal applicants bring prior retail experience, strong interpersonal and math skills, and a passion for footwear. This full-time role offers a dynamic team setting and opportunities for growth.