Footwear Sales Associate - Customer Experience Expert

Rack Room Shoes; Albemarle (NC); On-site; USD 26,000 - 34,000; Full time

Job summary

Rack Room Shoes is seeking a friendly, customer-focused team member to uphold our service standards and help customers find the right footwear. You will meet sales goals, process transactions accurately, and lead by example in the store through dependable work and attention to detail.

Responsibilities include maintaining merchandise presentation, staying informed on current promotions, participating in inventories, and supporting store management and district leaders to present the brand in its

Qualifications

• Interpersonal skills to deal with customers and staff.
• Basic verbal and non-verbal communication, organization, and math skills.
• Experience in retail sales, preferably specialty footwear.
• Basic knowledge of company policies and procedures.
• Basic visual merchandising skills and store presentation standards.

Responsibilities

• Create an excellent shopping experience for customers through service standards.
• Promote current sales promotions and rewards programs.
• Maintain merchandise presentation and stock organization.
• Support loss prevention awareness.
• Assist in inventories, shipping/receiving, and floor merchandise placement.
• Process sales and POS transactions accurately.

Skills

Interpersonal skills

Communication skills

Organization

Math skills

Retail sales experience

Visual merchandising

Policies and procedures

Job description

Rack Room Shoes is seeking a friendly, customer-focused team member to uphold our service standards and help customers find the right footwear. You will meet sales goals, process transactions accurately, and lead by example in the store through dependable work and attention to detail.

Responsibilities include maintaining merchandise presentation, staying informed on current promotions, participating in inventories, and supporting store management and district leaders to present the brand in its